Shortages
The buyer says fewer cases arrived than you shipped, but the signed delivery says otherwise.
Deduction recovery · Florence, KY
Retailers arekeepingyour money.
Kroger, Walmart and your distributors short-pay invoices for shortages, promos and fines. Many of those deductions are wrong. Treskol gets them back.
Scroll to watch it come back
01 · The leak
Shortages.Promos. Fines.Duplicates.
Every short-pay on a remittance is a deduction. Many are wrong, and most small brands write them off because nobody has time to fight them.
02 · The clock
Kroger gives you180 days.
KeHE gives you 180. Walmart, often only 15 to 30. After the window closes, a valid claim is just lost money.
03 · The fix
Every claim,matched toits proof.
Signed delivery receipts, deal sheets, routing guides. When the paperwork says the buyer was wrong, we file it their way and chase it to a decision.
04 · The deal
You pay 25%of what comes back.
Nothing up front. No retainer. If nothing is recovered, you owe nothing.
How it works
From short-pay to paid back in four steps
- 1Day 0
Send your deductions
We sign an NDA, then you export 6–12 months from Kroger Supplier Connect, your distributor portal, or remittance PDFs.
- 2Within 7 days
Free audit
A one-page report: what was deducted, what's still inside the window, and what's recoverable with proof.
- 3After you sign
We file and follow up
Each claim is matched to its BOL, proof of delivery or deal sheet, filed the way the buyer requires, and chased to a decision.
- 4When they pay
You pay 25%
Only when the buyer pays you back or credits your account. Nothing before that.
What we recover
The deductions small brands usually write off
Codes 4 · 6
Code 3
Pricing
Paid at a lower cost than the price you agreed and invoiced.
Code 2
Promotions
Billed at the wrong rate, after the end date, or more than once.
Spoils
Damage & unsaleables
Charged for product that a clean delivery receipt or lot record disproves.
Fines
Compliance charges
Late, labeling or routing fees the delivery records don't support.
Dupes
Duplicates
The same deduction taken twice on separate remittances.
Why it can't wait
Every deduction has an expiration date
Once a buyer's dispute window closes, the money is gone, even when the claim was valid.
090180270365 days
Walmart
Kroger
KeHE
UNFI
Typical windows from published supplier guides (Walmart's applies to many chargebacks, not all). Your own agreements can change them.
We know how a shortage actually happens between the dock and the store.
Treskol was founded by Brandon Sterling, with a background in warehouse and fulfillment operations.
We work with brands across Greater Cincinnati, Northern Kentucky and Dayton. You deal with the founder directly, never a call center.
BS
Brandon SterlingFounder, Treskol · Florence, KY
Questions
What brands ask first
What does it cost?
Nothing up front. Treskol keeps 25% of the money a retailer or distributor actually pays back or credits to you. If nothing is recovered, you owe nothing.
Will disputing deductions hurt my relationship with Kroger?
Retailers expect suppliers to dispute deductions and run formal processes for it. Every claim follows the buyer's published procedure, and you can tell us not to dispute anything you'd rather leave alone.
What do you need from me?
6–12 months of deduction and remittance exports, your promotion agreements, and access to delivery paperwork (bills of lading and proofs of delivery) from your carrier or 3PL.
Is my data safe?
We sign an NDA before you send anything. Your data is used only for your disputes, never sold, and deleted or returned when we're done.
We sell through UNFI or KeHE. Does that work?
Yes. Distributor deductions follow different portals, codes and deadlines than Kroger direct, and we handle both.
Free audit
Find out what you're owed this week.
Call, text or email. If there's nothing worth recovering, you'll hear that straight.
Phone859-630-2437
Emailbrandon.sterling@treskol.com
Treskol, LLC · Florence, KentuckyContingency only · 25% of recovered amounts